HANDLE YOUR BUSINESS

Anchored (Photo Courtesy - Vernita Naylor (JEGroup))
Handle the Hook (Photo Courtesy:  Vernita Naylor (JEGroup)

Did you know that other businesses including your potential customers are watching you?  The watch is not only from a position of competition but to determine how you handle your business?  As these businesses are watching either from near or far, what will they see?

A Fortune 500 company was interested in working with me so they watched me for a few months.  They contacted me after the sixth month to state that they were interested in purchasing one of my services.    After the services were rendered they paid me and requested a paid invoice statement for their records.

Did this cause me a hiccup in my business?  Was I prepared to provide to this customer what they needed for their records?   I was ready and met the need of the customer within less than 24 hours.

What happened next was a great learning experience for me.  When I emailed the paid invoice statement and called the customer to inform them to check their inbox they answered with a WOW that was quick!  This response created a dialogue between us.

I asked the customer why they made this statement and they were brutely honest which I truly respected.  They stated that they were so impressed as to how a small business is able to provide a deliverable so quickly, readily and professionally including the required accounting information.  It was further stated that small businesses make promises that a lot of times they can’t keep.

They continued with on some occasions small businesses can provide a deliverable of their products or services but hit a brick wall when asked for an accounting deliverable (i.e. invoice).  Yes, something as simple as not providing an invoice within a timely fashion can be an issue in working with your ideal customers.  This simple task speaks volume about your business.

Did you know that this allows them to gauge your professionalism or the lack thereof?  We never know how companies that we are either partnered with or wish to partner with view us.  At the end of the day we realize that business owners wear many hats but always do your best to handle your business.

Connect with me at Jabez Enterprise Group JEGroup), @JEGroupBizLinkedInFacebook to see what we are doing next and pick up a copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting, if you are looking for ways to grow your business.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

“Don’t let your current emotions lead you on how you conduct your future.” Vernita Naylor

 

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Top 100 at Google Washington, D.C. (Series 7)

Google Washington, D.C.

I wanted to save Google for last because their presence was felt and known throughout our three days in Washington, D.C. so welcome to Series 7. I was shocked to learn that they had a Google Washington, D.C. office and it was beautifully set up. On Day 2 we ended the day with a Google hosted Awards Program and Reception. This was such a great treat because not only were we able to get a chance to visit one of their many offices but we got a chance to celebrate the success of three businesses as they received the 2015 Small Business Award. Please join us in celebrating with Virginia McAllister, Iron Horse Architects who received the Technological Innovation Award; Chancee Lundy and Veronica Davis, Nspiregreen who received the Community Development Award and Beverly Hanstrom, Colorado Medical Waste who received the Sustainability Award. Congratulations ladies for helping to make this world a better, greener and sustainable place to live. If you want to read more about these ladies click here. Afterwards the party was on with great networking, music and excellent food. What a great way to end a business day.

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At the end of Day 3 we attended a Google Technology Training. The training “Let’s Put Our Cities On The Map” is designed to help business owners maximize their online presence with insider tips and best practices for online marketing. Here’s an overview about the training and how the program works visit https://www.gybo.com/business. On the business page you will see either “Check My Business” or see a search box with “Does Your Business Info Show Up On Google?” enter your business name and city. Your entry will determine if you already have a business presence on Google Maps. If so your information will populate quickly like Jabez Enterprise Group (JEGroup) did then you will have the ability to edit the information if needed.

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If your business does not currently exist on Google Maps you will see “Your Business Isn’t On The Map” then you will have the ability to add your business name and city. Once you have taken these steps you are on your way to enhancing your online presence using Google. In some cities you may have the opportunity to attend a Google Hosted Event designed to help you leverage your business online, create a free website and much more. If you are a business owner and interested in learning how Google can help you grow your business there are a wide array of tools and/or resources available visit Google Apps for Work.

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If you are one of the Business Capacity Building Partners such as SCORE, SBDC or one of the Chambers of Commerce there is a program designed for you visit https://www.gybo.com/partners. As a part of this effort your organization will be considered a Google Official City Partner where you will have the ability to help businesses within your area to scale up and maximize their online presence with free resources and hosted workshops using Google tools. As business owners there are a lot of tools and resources available to help us in our businesses ask for a referral in your network or social group.

Once again thanks to John Arensmeyer, the Small Business Majority team and Google for such a great wealth of information, networking and the opportunity to be chosen as one of the Top 100 Small Pioneering Businesses Nationwide. This is our last series of the Small Business Leadership Summit and if you missed any of the Summit Series you still have time to catch up: Small Business Leadership Summit Mixer (Series 1), Access to Capital (Series 2), Technology and Minority Entrepreneurship (Series 3), Taxes and the Economy (Series 4), Chat with Maria Contreras-Sweet, Administrator of the Small Business Administration (SBA) (Series 5) and Summit at The White House (Series 6). If you have any comments and/or questions about the Small Business Leadership Summit 7-Part Series please contact us at services@jabezenterprisegroup.com.

Connect with us @JEGroupBiz on Twitter, or Jabez Enterprise Group on LinkedIn or Facebook to see what we are doing next or to see your post. For economic development for your business’ growth pick up your copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting today in paperback or on Kindle.

If you need a consultant to help take you to the next level in your business or need some training on supplier certification programs, building supplier-buyer-prime relationships or on government contracting call us at 1-800-865-0701 or email services@jabezenterprisegroup.com remember these services are designed to help you with your ideal corporate or government partners.

We appreciate you taking the time to connect with us and look forward to connecting with you again soon.

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Vernita Naylor Founder/Owner Jabez Enterprise Group  (JEGroup)
Author, Get the Cheese, Avoid the Traps

All photos courtesy of Vernita Naylor, Jabez Enterprise Group (JEGroup) Unless Otherwise Noted.

We were Nominated!

9th Annual Oakland Indie Awards Nomination

Come out and celebrate with Vernita Naylor and the Jabez Enterprise Group (JEGroup) on our nomination at the Oakland Indie Awards on May 29.

ABOUT JEGroup

Jabez Enterprise Group (JEGroup) is an Integrated Business Resource (IBR) Company that provides business development and government contracting education and training services to corporate (B2B) and government (B2G) entities.  We provide these services through various means from written articles, training, panels and consulting to motivational speaking.  In servicing our clients their stakeholders have been able to obtain the training necessary to build capacity, increase their business revenue, become empowered through education and make improvement in their business infrastructure.  We are always looking to partner with government or corporate entities with an interest in providing education and training services for their stakeholders.

We are also advocates for underrepresented and disadvantaged (small, woman, Veteran and minority-owned) businesses where recently we were chosen as one of the top 100 pioneering small businesses nationwide and received a special invitation to the White House.  Vernita Naylor will be taking the concerns of these businesses to the White House and give them a voice there.  We also help buyers meet their diversity and inclusion goals by connecting them with qualified suppliers.  Our services are ideal for growing businesses.

For more information about us or our services visit www.jabezenterprisegroup. com or 1-800-865-0701.

To join us at the Oakland Indie Awards on May 29 and purchase your tickets go to www.oaklandindieawards.com.

Effective meetings creates remarkable results

Can you see this? Seeing the Impossible (Photo Courtesy: Vernita Naylor (JEGroup))

What does corporations, non-profit organizations; small-medium businesses and entrepreneurs “all” have in common?  Meetings.  These meetings can range from frequently to infrequently it all depends upon the size and goals of the operation.

Meetings are important but if the objectives are not clear then the desired outcome may not be accomplished. There are several steps that are pertinent and must be considered during the planning process.  For successful results the following are must-haves:

  1. Goal(s)
  2. Plan of action
  3. Agenda
  4. Presentation to visually display objectives
  5. Establish tasks, roles and responsibilities and deadlines
  6. Desired outcome

For the meeting to become successful there are important key people that must be instrumental for obtaining the desired results.  Here are the personnel needed for a successful meeting:

  • Facilitator – conducts the meeting, responsible for creating and displaying the presentation and could also be the leader
  • Recorder – create the meeting minutes, as well as, type and distribute
  • Leader – lead the meeting to keep everything and everyone on point, could also be the facilitator

Each of these roles all depends upon the size of the entity.  The leader-not necessarily a supervisor or team lead within the organization-has a lot to do both pre and post-meeting.  This lead role may not repeat for future meetings but instead may be on a one-time occurrence.

Regardless, their role and responsibilities does not stop once the meeting has been adjourned during each session.  Pre-meeting duties can include speaking with the supervisor or team lead to gain an understanding of the goals and desired outcome; coordinate and provide input to the facilitator for the development of the presentation unless they are facilitating as well; head the meeting according to the agenda; assign tasks, roles and responsibilities  set deadlines; stay within the meeting timeline (i.e. 9am-11am) and schedule upcoming meeting sessions.

Post-meeting duties can include reviewing meeting minutes; assuring that meeting minutes has been properly recorded and distributed; and providing results to the supervisor or team lead.  If you are interested in finding tips or more information about how to conduct a successful meeting pick up “How to Make Meetings Work by Michael Doyle and David Straus.”

If you want to stay up-to-date on government programs, lending, events or other small business initiatives subscribe with us.  Have a great story, comments or want to be featured on Face 4Ward contact us at services@jabezenterprisegroup.com or visit us at www.jabezenterprisegroup.com.