IS THERE A CONTRACT IN PLACE?

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Ex’pression College for Digital Arts Emeryville Photo Courtesy: Vernita Naylor (JEGroup)

 

How are you handling your business?  Are you crossing your t’s and dotting your i’s?  Working in your business every day should be the catalyst that can help you to become business ready for several types of occurrences that will occur.

Listen to this.  When doing business with a customer do you have a contract in place?  One day when doing business with a company there was a part of the contract that the company did not wish to abide by.

The customer wanted the deliverables in a format different than agreed upon in the signed contract.  Instead of becoming emotional about the change, as a lot of us business owners do, the focus was put more on the part of the signed contract that addressed ‘deliverables.’  If a signed contract addressing ‘deliverables’ was not in place then there would not be a leg to stand on.

The signed contract saved the day.  Is there a contract in place with your customers?  If not, think about it, it can be beneficial for you.

Connect with me at Jabez Enterprise Group (JEGroup), @JEGroupBizLinkedInFacebook to see what we are doing next and pick up a copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting, if you are looking for ways to grow your business.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

“Don’t let your current emotions lead you on how you conduct your future.” Vernita Naylor  (1.20.17)

 

 

WHAT’S IN A NAME?

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Batmobile Photo Courtesy: Vernita Naylor (JEGroup)

Whole Foods, Tesla, Sprouts, GEICO, Kroger, Macy’s, Nordstrom and Uber are all brand names.  Each name represents something different outside of their business industry.  Their businesses can be identified within the food, transportation, insurance or apparel industries but their names represent so much more.    

Nordstrom is known for their personalized and focused customer services.  Tesla is the electric car that is taking the world by storm from the Roadster to the Model X.  When you see the green gecko on the commercial immediately GEICO comes to mind. 

What’s in a name is important to what you are selling and the message that you are conveying to the customers about your goods and services.  Your name is your brand just like the image or symbol that you use to speak for your company.  Whether you are selling sweet potato pies like Patti LaBelle or a variety of cookies like the Girl Scouts your name is important and it says a lot about you, who you are and what you represent.  What is your name saying?

Connect with me at Jabez Enterprise Group JEGroup)@JEGroupBizLinkedInFacebook to see what we are doing next and pick up a copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting, if you are looking for ways to grow your business.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

Don’t let your current emotions lead you on how you conduct your future.” Vernita Naylor 

HANDLE YOUR BUSINESS

Anchored (Photo Courtesy - Vernita Naylor (JEGroup))
Handle the Hook (Photo Courtesy:  Vernita Naylor (JEGroup)

Did you know that other businesses including your potential customers are watching you?  The watch is not only from a position of competition but to determine how you handle your business?  As these businesses are watching either from near or far, what will they see?

A Fortune 500 company was interested in working with me so they watched me for a few months.  They contacted me after the sixth month to state that they were interested in purchasing one of my services.    After the services were rendered they paid me and requested a paid invoice statement for their records.

Did this cause me a hiccup in my business?  Was I prepared to provide to this customer what they needed for their records?   I was ready and met the need of the customer within less than 24 hours.

What happened next was a great learning experience for me.  When I emailed the paid invoice statement and called the customer to inform them to check their inbox they answered with a WOW that was quick!  This response created a dialogue between us.

I asked the customer why they made this statement and they were brutely honest which I truly respected.  They stated that they were so impressed as to how a small business is able to provide a deliverable so quickly, readily and professionally including the required accounting information.  It was further stated that small businesses make promises that a lot of times they can’t keep.

They continued with on some occasions small businesses can provide a deliverable of their products or services but hit a brick wall when asked for an accounting deliverable (i.e. invoice).  Yes, something as simple as not providing an invoice within a timely fashion can be an issue in working with your ideal customers.  This simple task speaks volume about your business.

Did you know that this allows them to gauge your professionalism or the lack thereof?  We never know how companies that we are either partnered with or wish to partner with view us.  At the end of the day we realize that business owners wear many hats but always do your best to handle your business.

Connect with me at Jabez Enterprise Group JEGroup), @JEGroupBizLinkedInFacebook to see what we are doing next and pick up a copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting, if you are looking for ways to grow your business.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

“Don’t let your current emotions lead you on how you conduct your future.” Vernita Naylor

 

‘For Eight Years Barack Obama Walked on Ice and Never Fell’ — Longreads

Obama was born into a country where laws barring his very conception—let alone his ascendancy to the presidency—had long stood in force. A black president would always be a contradiction for a government that, throughout most of its history, had oppressed black people. The attempt to resolve this contradiction through Obama—a black man with deep […]

via ‘For Eight Years Barack Obama Walked on Ice and Never Fell’ — Longreads

What Do You Expect It’s Free? (Part III)

 

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Last time I challenged you to think about how free versus a fee services can impact your business.  In case you missed it, here is a recap, but for more click here. As a business owner funds can be tight, causing you to decide if paying a nominal fee for services is important.

Let’s continue our conversation in talking about ‘free’ vs ‘a fee’ services.  Now switch your thought process and ask those same questions but substitute the word ‘free’ for ‘a fee?’  Compare your answers. Are they totally different?  What does this say to you?

As you begin to explore more about how to spend your business dollars, we all know that everything counts. As you began to compare your answers on the questions pertaining to free vs a fee, I am hoping that you can gauge how to best move forward.   In determining which is the best way to move forward, let me add some points that I believe can assist you in honing in on making a more educated choice.

There are other things that should be taken in consideration, in making a decision.  Let’s explore a few additional facts:

  1. You are familiar and enjoy the style of the instructor
  2. You are aware that this instructor provides a wealth of useful information
  3. You know that if you have learned a lot from the free session that you can be sure that you will learn more in the advanced session

Now we all like receiving things for free but in actually nothing is free, someone has to pay for it.  As you begin to think about everything that was discussed in this 3-Part article, it should cause you to consider how to differently approach acquiring business services. If there are services that you truly desire get creative.

Sometimes, there are scholarships or sponsorship dollars available, to help business owners. Don’t let anything stop you from scaling up in your business.  To get a more robust understanding of the conversation, click on What Do You Expect It’s Free (Part I).

Good luck!

Connect with me at Jabez Enterprise Group (JEGroup), @JEGroupBiz, LinkedIn, Facebook to see what we are doing next, receive consulting or training services, speaking engagements or to become a part of The What’s Next Effect (The WNE) pick up your copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

“Don’t think small or your limitations, think business” Vernita Naylor

What Do You Expect It’s Free? (Part II)

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Last time I talked about the challenges that business owners obtain when they attend a workshop that’s free.  In case you missed it, here is a recap, but for more click here. When you receive free services you should expect to obtain at least the basics for that price, right?

When services are free, don’t balk, in most cases, you get what you are paying for.  I have heard people say that these free services are mediocre and lack quality, this is not always the case, but what do you expect it’s free.  Basics services are not specialized services but instead it will provide you with just enough information that you need in order to move forward.

Let’s continue our conversation.  In the Quickbooks workshop you noticed that the instructor will be touching on more in-depth material pertaining to your specific needs.  You are ready to register for the workshop but then you see something that causes you to pause.

You noticed that she is charging a nominal fee of $175 for the 2-hour workshop. You then wonder, why isn’t it free, like last time?  Now let’s begin making a comparison of free versus a fee services, using the Quickbooks scenario.

Ask yourself the following questions:

  1. Does the free workshop provide for my basic needs?
  2. Does the free workshop provide me the specialized services to help me to transition further in my business operation?
  3. Does the free workshop provide value added to my business goals?
  4. In being a business owner myself should I expect another business owner to continue to provide free services to suit my needs?
  5. Are there more robust programs that offer free services tailored to my needs?

Now switch your thought process and ask those same questions but substitute the word ‘free’ for ‘a fee?’  Compare your answers. Are they totally different?  What does this say to you?

Join me next time to learn more about What Do You Expect It’s Free (Part III). Connect with me at Jabez Enterprise Group (JEGroup), @JEGroupBiz, LinkedIn, Facebook to see what we are doing next, receive consulting or training services, speaking engagements or to become a part of The What’s Next Effect (The WNE) pick up your copy of Get the Cheese, Avoid the Traps: An Interactive Guide to Government Contracting.

Vernita Naylor 1 (resized)

Vernita Naylor
Published Author, Speaker, Founder/Owner Jabez Enterprise Group (JEGroup)

“Don’t think small or your limitations, think business” Vernita Naylor